In this extract from Persuasion Engineering by Dr Richard Bandler and John La Valle, John discusses the nature of the sales process, and how awareness of the client's emotions is an extremely important factor in closing a sale.
John La Valle, President of the Society for NLP discusses and demonstrates how paying attention to chunk size can really help your work to be more readable.
John La Valle gives advice to those wanting to be coaches, about how to be better at whatever you do - by helping your client get better at whatever it is that they do.
